... I bought a treadmill from proform and a month later it broke down. I sent them an e-mail and told them about it. They keep telling me to try this and to try that and one day the E-mails stopped. I called them and said non of this is working could you send somebody out. They said sure for $140. I said no this is covered in the warranty. Turns out since I never actually "asked" them to come out and fix it that it was not included in the warranty and since the 90 days was up they were no longer obligated to fix it. A dirty little trick since I complained of the malfunction while the warranty was still active. Turns out that the e-mails stopped right at the 90 day mark when the warranty expired.
I paid the $140 to have somebody come out. The money was withdrawn from my account withing minutes of the phone call. However, a technician was not sent out until 8 weeks later after I called them several times. One time they tried to charge me again for the repair call. To fix the machine would have cost me more than I paid so it ended up going to salvation army. Even the technician said that proform was a shady company. Not only do they pull this type of thing all the time but they lie about the treadmills. This treadmill advertised that it could handle people up to 250 pounds, yet the repair man told me he would not suggest that any one over 160 pounds use it.
Proform is a terrible company who makes a terrible product and I will never do business with them again. Don't waste you time or your money on this piece of garbage. I cannot stress enough that you should stay clear from these scam artists. ...
Check Amazon Price and Read More Reviews on ProForm 400 GL Treadmill
