Yes, the packaging looked as though it had been used for target practice, but the frame is so solid that it survived undamaged. The packaging for the small parts and tools is very nice; they are mounted on a cardboard, sealed with a sheet of plastic, and sorted by the step requiring the parts and clearly labeled with the part number and name. It was a really easy installation, in large part thanks to this, e.g., no need to figure out which bolts where which length. The bike is really quiet and comfortable. The reading rack is okay for magazines, not so good for books, and inadequate for laptop computers, but it does not claim to accommodate the last.
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